Privacy

Privacy Policy

Last Updated: July 28, 2026

Flash ("Flash," "we," "us," or "our") operates flash.ink and related services (collectively, the "Services"). Flash provides a platform that helps clients discover tattoo artists, communicate with artists, and manage tattoo bookings and appointments.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Services.

1. Information We Collect

We may collect information you provide directly to us, including:

Name
Email address
Mobile phone number
Account information
Profile information
Booking and appointment information
Messages and communications sent through Flash
Information you provide when contacting support
Payment and transaction-related information

We may also automatically collect certain technical information when you use Flash, including device information, browser type, IP address, pages viewed, interactions with the Services, and similar usage information.

2. How We Use Information

We may use information we collect to:

Create and manage your Flash account
Authenticate users and provide secure sign-in functionality
Facilitate tattoo bookings and appointments
Connect clients with tattoo artists
Process and manage transactions
Provide booking confirmations and appointment reminders
Notify users about changes to bookings or appointments
Notify users when they receive messages through Flash
Provide customer support
Maintain, secure, and improve the Services
Prevent fraud, abuse, and unauthorized activity
Comply with applicable legal obligations

3. SMS and Mobile Messaging

If you opt in to receive SMS messages from Flash, we may send transactional and service-related text messages to the mobile number you provide.

Messages may include:

Secure sign-in links or authentication messages
Booking confirmations
Appointment reminders
Appointment changes or cancellations
Payment or deposit confirmations
Notifications that an artist or client has sent you a message
Other account, booking, or service-related notifications

Message frequency varies depending on your activity on Flash. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing goods or services or using the core Flash platform.

We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or messaging consent with third parties or affiliates for their marketing or promotional purposes.

We may use service providers to facilitate delivery of messages and operation of the Services, but mobile information and SMS consent are not provided to third parties for their own marketing or promotional use.

4. How We Share Information

We may share information when reasonably necessary to operate Flash, including with:

Tattoo artists and clients as necessary to facilitate bookings and communications
Payment processors and financial service providers
Hosting, infrastructure, analytics, communications, security, and other service providers
Professional advisers where appropriate
Government authorities or other parties when required by law

For example, when a client books an appointment with an artist, we may provide information reasonably necessary for the artist to manage that booking.

We may also disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

We do not sell or share mobile phone numbers or SMS opt-in/consent information with third parties or affiliates for marketing or promotional purposes.

5. Payments

Payments made through Flash may be processed by third-party payment processors. Payment providers may collect and process payment information according to their own privacy policies.

Flash may receive information about transactions, such as payment status, transaction identifiers, amounts, refunds, and related booking information.

6. Cookies and Similar Technologies

Flash may use cookies, local storage, and similar technologies to operate the Services, maintain sessions, remember preferences, understand how the Services are used, improve performance, and protect against fraud and abuse.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce our agreements, and comply with applicable legal obligations.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Choices

Depending on where you live, you may have rights regarding your personal information, including rights to request access to, correction of, or deletion of certain personal information.

You may also update certain account information through Flash.

To stop receiving SMS messages, reply STOP to a Flash message.

10. Children's Privacy

Flash is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Tattoo artists and clients are responsible for complying with applicable laws and regulations regarding age requirements for tattoo services.

11. Third-Party Services

Flash may contain links to or integrate with third-party websites and services. Their privacy practices are governed by their own policies, and Flash is not responsible for the privacy practices of third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make changes, we will update the "Last Updated" date at the top of this page.

Your continued use of the Services after an updated Privacy Policy becomes effective is subject to the updated policy where permitted by law.

13. Contact Us

If you have questions about this Privacy Policy or Flash's privacy practices, contact us at:

Flash

Website: flash.ink

Email: support@flash.ink